Terms And Conditions
Terms and Conditions

Terms and Conditions

The company cannot guarantee availability or a booking for a client who makes reservations less than 12 hours before their flight or on the same day. We suggest that customers contact us or text us our number to confirm availability. We cannot be held responsible for damages that customers may suffer due to Bergen Prom Limo not executing any transportation services as promised. In the event of a dispute, when the customer’s damages are only limited to the amount of the ticket purchased from us.

Furthermore, Bergen Prom Limo does not take any responsibility for personal belongings left by customers, either in or out of the vehicle. Call us immediately if you have lost anything inside the car. We’ll be delighted to assist you in finding it. The customer assumes full responsibility for any damage caused to their vehicle by the vehicle or any member of their party, whether intentionally or not, throughout their trip.


Cancellations accepted. We invite you to call us via text or phone to confirm cancellations or email.

Suppose the trip cannot be canceled within the time limit; the cancellation cost could be charged to your credit cards. Customers must notify our customer care representatives of a cancellation a minimum of three hours before the scheduled pickup time and at least 6 hours before any pickups designed from the nearby areas to avoid cancellation fees.

We cannot be held accountable if you fail to arrive, delay or deviate passenger trains or flights. If we don’Supposereceive notification about delays or cancellations, or we fail to contact the person who registered the contact within 15 minutes of the pickup time, the trip. In that case, it is considered a no-show. You must be present at the pickup point or notify us about changes to your Bergen Prom Limo reservation. This could result in paying a no-show fee of the total amount plus any additional costs.

Credit Card Policy

For credit cards, the clients must provide their credit card information ahead of time for the pre-approval process. This is done to prevent fraud, not a direct payment for the journey. To ensure the estimated price of the trip, including tolls, parking fees, gratuities, and any extra time, the credit or debit card must be issued a 150% first fee. When the total cost of the rendered New Jersey Limo Service has been calculated, the remaining amount will be released.


Luxury sedans, as well as sedans of Bergen Prom Limo, have space for up to four adults and three standard-sized bags. Our SUV can hold six people with six standard-size bags. At the time of booking, the buyer agrees to the maximum passenger capacity and must ensure it doesn’t exceed it. Bergen Prom Limo reserves its right to stop the journey without any reimbursement in case of non-compliance by the customer with the limits set.


Bergen Prom Limo takes precautions to safeguard its customers’ privacy. All personal information registered or provided to us will only be used to make reservations and for billing purposes, and it’s not transferred, traded, or sold to third parties. We also use the latest encrypted secure server to manage our payment gateways for the best Limo Service in NJ by guaranteeing a safe online transaction to our customers. We also ensure that no duplicity fraud, identity theft, or fraud is committed. The transactions are all in US dollars.



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